Shipping policy

At Buython, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders may take slightly longer during weekends, public holidays, sales, promotional periods, or periods of unusually high order volume.

2. Delivery Timeline

Once dispatched, orders are generally delivered within 5–10 business days, depending on the delivery location and courier availability.

Estimated delivery timelines are indicative and may vary due to circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Promotional offers may include free or discounted shipping where specifically mentioned.

4. Delivery Locations

We currently aim to deliver across India, subject to courier serviceability for the provided address.

Certain remote or restricted locations may have limited delivery availability.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared through the contact information provided during checkout.

You can use the tracking information to follow the progress of your shipment.

6. Delays

Delivery may be delayed due to factors such as:

  • Weather conditions
  • Public holidays
  • Courier disruptions
  • High order volumes
  • Natural events
  • Incorrect or incomplete addresses
  • Remote-location delivery restrictions
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist with delayed shipments.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional delivery charges or other arrangements may apply.

8. Failed Delivery

If a courier attempts delivery but the order cannot be delivered because the recipient is unavailable, unreachable, or refuses/does not accept the package, the courier may make additional attempts or return the package to the sender.

Any applicable re-shipping arrangements may depend on the circumstances.

9. Damaged Packages

If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible at support@buython.co.in.

For product damage or other delivery-related issues, please refer to our Return & Refund Policy.

10. Cash on Delivery

Where Cash on Delivery (COD) is available, the applicable COD option and charges will be displayed during checkout.

COD availability may vary depending on the delivery location and product.

11. Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed or dispatched, cancellation may no longer be possible. Please refer to our Return & Refund Policy for further details.

12. Contact Us

For shipping-related questions or assistance, contact:

Buython
Email: support@buython.in